05/10/2020 - Slowly but surely, things are getting back to normal.


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Following last months decision to close the office and concentrate all of our resources on getting our lead times (across our standard product ranges) down to “pre-Covid19” normal, I have nothing but good news to report.

Quite simply, closing the office has allowed us to massively reduce our lead times.

So where are we right now I hear you ask… well, as it stands, as I write this, we have managed to get our lead times down from upwards of 12 weeks to around 5 to 6 weeks. Plus, with the continued efforts in the workshop we anticipate that everything will be back to normal (pre-Covid19 normal, if anyone remembers what that was like?) within the next month.

I best also point out that bookings for bespoke work are near enough into March 2021 now, so if you are looking for anything bespoke, any time soon, please make sure you get in touch ASAP, to book in those all important winter/spring projects.

Moving forward (as before), the office remains closed and will likely remain closed until the beginning of November.

Until we reopen the office:

  • Emails will be responded to once a week (I will try and empty the inbox every Monday).
  • Answer phone messages will be responded to if considered urgent, daily.
  • Alternatively, we will respond to non-urgent answer phone messages once a week (again, likely on a Monday).
  • If we need to contact you (about a current order), we still will (so please do not worry about that).

And again, I would also like to take this opportunity to thank you for your understanding and support as we all deal with this unprecedented situation.


Have a great day.

Kind regards,
Andy & the Optimise Automotive team

 


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