Lead Times

Lead Times

Christmas_Banner_Homepage

The count down to Christmas is now well under way and the big day is rapidly approaching. We don’t want to see any of you disappointed if that special present doesn’t turn up in time. Please start thinking about your vehicle's Christmas present now, before it’s too late.
 

Important Christmas Dispatch Dates:

  • Place your order on or before (all other orders): Sunday 9th December 2018.
  • For your order to be dispatched on or before: Wednesday 19th December 2018.

We are not strictly saying that orders placed after Sunday 9th December 2018 will not be dispatched on or before Wednesday 19th December 2018. However, we cannot guarantee that orders placed after Sunday 9th December 2018 will be dispatched until we reopen in the new year, after our two week closure.

If you have any questions regarding lead times during this period please contact us ASAP.
 

Important Christmas Closure Dates:

  • We close for Christmas on: Friday 21st December 2018 @ 13:00.
  • We open after our break on: Monday 7th January 2019 @ 08:30.

We are closed for two full weeks over the Christmas period, we close at 13:00 on Friday 21st December 2018 and reopen on Monday 7th January 2019 at 08:30.

  • All orders that are placed before our closure and are not dispatched on or before Friday 21st December 2018, will be dispatched week commencing Monday 7th January 2018.
  • All orders that are placed during our closure will be dispatched within 15 working days (three weeks) of Monday 7th January 2018.

If you have any questions regarding lead times during this period please contact us ASAP.

Finally, may we also take this opportunity to wish you all (and your Mini’s) a Merry Christmas and a Happy New Year.


Regards,
The Optimise Automotive team
 



Here you can find out how long it takes us to process, manufacture and dispatch orders.
 

Standard Product Ranges

Because of the specialist and unique nature of the products and trim that we manufacture, we will more than likely be manufacturing your order, especially for you.

Lead times vary from week to week (the 10 day period at the end of a month/beginning of a month is the busiest time of month) and month to month (the summer months, or when the weather is nice, are our busiest months). And, in addition to this, the 8 week period before & after Christmas and the 8 week period before & after Easter are our busiest times of the year (the Easter period is our busiest period).

If you would like to know our current estimated lead times, please contact us.
 

Bespoke Products & Services

If your order is for a bespoke product and/or service you will have already been provided with an estimated start date and estimated lead time, for your order - please see your quote for this information.
 

Merchandise (T-shirts)

If listed as in stock your t-shirts will be dispatched within 2 working days, when you select the garment size you will be notified of the stock status ("in stock" or "not in stock").
 

Green In stock garments are dispatched within 2 working days.
Red Not in stock garments are placed on back order and dispatched at a later date.


Please Note If you place an order for both products and merchandise at the same time, everything will be dispatched together within our current standard product range lead times.
 

Annual Closures:

Throughout the year we have three annual closures, listed below:

  • Easter Office Closure > Thursday 29/03/2018 @ 17:00 to Monday 09/04/2018 @ 08:30.
  • Autumn Office Closure > Friday 28/09/2018 @ 17:00 to Monday 08/10/2018 @ 08:30.
  • Christmas Shutdown > Friday 21/12/2018 @ 13:00 to Monday 07/01/2019 @ 08:30.


Finally, please contact us if you have any queries or questions regarding lead times.