Privacy policy.
Thank you for visiting Optimise Automotive online. Before using this website, please take a moment to read the privacy policy below.
This privacy policy explains how personal information is collected, used, and protected when using the Optimise Automotive website. It is recommended that you review this policy before submitting any personal information, so you understand how your information may be used.
Optimise Automotive reserves the right to update this privacy policy from time to time. Any changes will apply to future activities and information only and will not apply retrospectively.
This privacy policy applies only to the Optimise Automotive website and does not apply to any external websites or services linked from this website.
By using this website, you agree to the practices described below.
1. Collection of information
Personal information may be collected when voluntarily provided by customers, including names, postal addresses, billing addresses, telephone numbers, email addresses, and other details required to process orders.
As an online retailer, certain information is required to be collected in order to process payments, fulfil orders, provide delivery services, and comply with legal requirements relating to online sales.
If you have previously created an account on the website and would like your information removed, please email: contact@optimise-automotive.com
2. Cookie/tracking technology
This website uses cookies and analytics technology to help improve the website experience. This may include collecting information such as browser type, operating system, visitor numbers, and how visitors interact with the website.
Cookies may also be used to improve website functionality, such as remembering preferences and supporting features such as shopping baskets and account functions.
Cookies and tracking technology do not directly collect personal information. However, if personal information has previously been provided, certain website functions may use cookies to support features such as account recognition and website preferences.
3. Distribution of information
Personal information will only be shared where necessary, including with trusted third-party service providers as outlined in Section 6, or where required by law.
Information may also be shared where necessary to:
Comply with legal obligations.
Prevent or investigate fraud and unauthorised transactions.
Protect the rights, property, or security of Optimise Automotive and its customers.
Personal information will never be provided to third-party companies for marketing purposes.
4. Commitment to data security
Customer information is kept secure and only accessed where necessary to operate Optimise Automotive services.
Payment information is processed securely through third-party payment providers. Optimise Automotive does not have access to full debit or credit card details, which are protected through secure encryption and payment processing systems.
5. Internet service provider
The Optimise Automotive website is hosted and operated using Squarespace. Website data, customer accounts, and online store functionality are managed through the Squarespace platform.
Squarespace
225 Varick Street
New York City
New York
United States
6. Third-party services
Optimise Automotive uses a number of trusted third-party services to operate the website, process orders, take payments, and provide delivery services. These services may process limited personal information where required to provide their service.
These services include:
Squarespace
Used to host and operate the Optimise Automotive website, including website functionality, customer accounts, and online store features.
Stripe
Used to securely process online card payments. Optimise Automotive does not have access to full payment card details, as these are processed securely through Stripe’s payment systems.
Google Analytics
Used to help understand website usage, visitor behaviour, and improve the website experience. This information is collected using cookies and does not directly identify individual users.
Royal Mail & ParcelForce
Used where required to fulfil delivery services. Customer delivery information may be shared with these providers only where necessary to complete delivery of an order.
Each third-party service operates under its own privacy policy and data protection practices. It is recommended that you review the relevant privacy policies of these providers for further information.