Product Range Order Process

Product Range Order Process

Step 1: Select your products & trim

Browse the website adding the items of interest to the shopping basket one-by-one - selecting the options, specifications, trim and colours as you go.

 

Step 2: Progress to the shopping basket & make payment

Once you have added all items of interest to the basket you can progress to the shopping basket by clicking on the shopping basket icon (top right of the website), this will redirect you to the shopping basket.

At this stage (and before you progress further), remember to add any notes to the 'Order and delivery comments' box (found at the bottom of the shopping basket). This is things like Classic Mini dashboard centre options or Classic Mini door card specifications - if required, this requested information will be detailed on the products individual page, within the product description information.

You can then select a delivery method & a payment method from the drop down boxes and progress to the check out, by clicking the “Check out” button.

Please Note Delivery charges to UK Mainland destinations will be worked out automatically, for dispatch to other destination please contact us in advance.

All website order payments are secured through our online payment gateway providers (WorldPay or PayPal - you select your preferred method of payment on the shopping basket) - this is the safest and easiest way to pay online. Full payment is taken at the final point of order confirmation and processed from your bank account immediately.


Payment_Providers_Website
 

Please Note All standard product range orders require full payment upfront, to confirm the order - this includes the cost of delivery.

 

Step 3: Order confirmation

After you have placed the order you will instantly receive two emails - one from us (confirming your order) and one from the payment provider (confirming the payment).

Please make sure to check through the “Confirmation of your order” email (that we send you) to confirm that the product options & specifications you have selected are correct. If anything is wrong, please let us know ASAP (before it is too late) so we can update if for you.

Following that, after we have processed your order (we process orders every morning), we will send you an email if there is anything that we need to either confirm and/or request.

This can include such things as as front seat type confirmation, information with regards to sending us your items (if we need the item for the job) or alternatively, to request any outstanding delivery costs (to non UK Mainland destinations).

Please Note We do not progress with any items on an order until we have received any outstanding specifications and/or we have received the items (if we need the item for the job) and we do not progress with an order until we have received any outstanding payment for dispatch. Therefore, we encourage you to respond as quickly as possible - to avoid potential delays to your order.

 

Step 4: Sit back, relax & wait for your new interior

Because of the specialist and unique nature of the products and trim that we manufacture, we will more than likely be manufacturing your order, especially for you.

Lead times vary from week to week (the 10 day period at the end of a month/beginning of a month is the busiest time of month) and month to month (the summer months, or when the weather is nice, are our busiest months). And, in addition to this, the 8 week period before & after Christmas and the 8 week period before & after Easter are our busiest times of the year (the Easter period is our busiest period).

If you would like to know our current estimated lead times, please contact us.
 



A helping hand…
Check out our step-by-step online ordering guide: LINK